Supplier Notes

This engine is supplied only, ideal for garages or individuals who wish to manage fitting themselves. It includes delivery to your address , with dispatch from Rainham typically within 1-2 Days. The unit comes with an exclusive warranty for peace of mind. Suitable for those looking for a cost-effective replacement without bundled services.

1.Requirements and Occurrences

1.1) Air conditioning: In certain vehicles, removal of the engine leads to a loss of pressure in the air conditioning unit requiring a re-gas, which is a service available at an extra cost.

1.2) Audio Units: Please ensure that any codes required after any reset are stored, this may be a result of the battery being disconnected during engine labor.

1.3) Car Alarm System: Please provide us with both the manual switch-off key for the car alarm and any remote control    device.

1.4) Engine Management Faults: Some vehicles require fault code management of the engine memory requiring a reset with the use of diagnostic and assertion equipment, which is a service available at an extra cost.

2.Personal Belongings

2.1) Before the vehicle is provided to us it is the customer’s responsibility to remove any personal belongings within the vehicle. The company will not accept any liability in the event of any loss or damage to personal belongings for the duration that the vehicle is in our possession.

3.Quotations

3.1) After processing an enquiry, we will be able to offer an initial quote for replacing or reconditioning the existing engine block which includes the following: Cylinder block, cylinder head/heads, sump and only the internal engine components, the condition of the existing engine components cannot be determined until inspected, hence only estimates can be given.

3.2) Our quotes are based on any fault information received from the customer, however there are instances when reconditioning the engine requires further parts for successful completion of the job which may increase the cost of the initial quotation, in any instance notification will always be delegated to the customer, thus providing us with any known fault information during quotation is always essential to attain a more concise estimate.

4.Engine Replacement – upon payment you agree to the following terms and conditions.

4.1.Upon Agreement of an engine replacement from our stock, the vehicle’s existing engine is subject to an exchange basis where the old engine will be kept by the company and replaced by a USED engine which has undergone a compulsory functionality testing procedure.

4.2.We offer a warranty on the engine only that we supply, we cannot provide a warranty on the gearbox (if supplied one) or any other ancillaries (including turbo’s, injectors, clutch and flywheels, alternators and starter motor’s) as we are unable to guarantee if they have been replaced or changed throughout the life of the engine.

4.3.The Warranty period for a used engine is 30-days. If for any reason the engine fails, you will need to remove the engine and send it back to us for testing with in the 30-day period, after which we will be able to offer you a replacement engine or a full refund if the engine was faulty and it was our fault.

4.4.The engine we will supply will need regular oil services to maintain any warranty we offer. Please do an oil & filter change after the first 300 miles and every 3000 miles thereafter until the end of your warranty period and keep a record/invoice for this.  

4.5.if we offer the engine on a supply only or supply and fit basis, we will not be held responsible for any costs or damages you may incur which may arise as a result of engine failure or any other faults.  

5.Engine components

5.1) After the removal, dismantling of the engine and high pressure component cleansing, our experts will determine the component usability and likelihood of functionality for the remanufacturing process. Any components which cannot be reconditioned will incur extra fees in order to be replaced. Such components include the cylinder head, camshafts, cylinder block, cylinder liners, crankshaft, connecting rods, pistons, oil pump and sump. In such a situation the customer will always be contacted and advised of any extra fees due to non-functionality of any existing engine components.

5.2) In some instances we may use reconditioned components from vehicles which operate in the same manner, ensuring they are tested and fully functional before any installation is carried out.

6.Ancillary Components

6.1) The parts required to recondition your engine may be acquired from existing engines in stock which can be second-hand parts or components which are specific to the same engine model, in any instance this will be at our discretion, ensuring any part provided does not affect the build quality of the engine.

6.2.1) Once a visual health check of the engine and its components have been carried out, a detailed report will indicate any work required as well as the inclusion of any necessary ancillary parts (components that assist the primary engine function) which are a requirement to recondition the engine. Ancillary components are not a part of the engine and will incur an extra cost. We do not accept components from the customer to be fitted under any circumstances.

6.2.2) Any ancillary components which are unable to operate at their full capability may be replaced at an extra fee which is at the customers discretion, it is good practice to advise any components that require replace, if the customer decides not to have the recommended components outside of the engine fitted, the warranty will become void if a malfunction in the engine occurs as a result of any such defective components being highlighted, refitted and then causing damage to the engine, thus it is in the customer’s best interest to ensure they have these components replaced at some stage to avoid any such events occurring.

6.3) Any quotations are priced to solely rebuild the engine and does not include antifreeze, sundries and cleansing the breather system which are required extras in order have a warranty on the engine.

7.Component replacement

7.1) In instances where recommended or essential replacements are required the customer will be contacted in advance to notify and breakdown the costs detailed in the full report to gain proceeding authorization before any further work is carried out. The customer is responsible for providing valid contact details including name, home address, contact numbers and email addresses.

7.2) Once the customer has understood and agreed to the breakdown of costs, 50% of the total amount quoted must be paid before the reconditioning process is initiated. If the customer decides not to continue with having their engine remanufactured the outstanding balance in relation to the vehicle recovery, engine removal, dismantling, cleansing of any components and report analysis detailing engine condition and work required must be cleared in full before the vehicle can be released. The customer is not obligated to accept additional work however if such work is deemed as necessary in order to remanufacture the engine and approval is refused by the customer no further work will be carried out on the engine and the charges applicable will be due.

8.Termination of agreement

8.1) If the customer instructs us to cease work on their engine for any particular reason, they are obligated to pay for any work up until the point of instruction is received. Charges for labor will be at the hourly rate set by Auto data of £60.00 plus VAT. Any free of charge recoveries will be charged at a rate of £2.00 plus VAT per mile similar to RAC recovery with a minimum £80.00 plus VAT charge. The dismantled, cleansed engine and components will be placed in the trunk of the vehicle and await payment and release.

8.2) It is the customer’s responsibility to check all their parts are present before the vehicle leaves our premises. Once the vehicle has left our premises we will not accept any responsibility for the vehicle or any of its components and contents.

9.Insurance

9.1) The customer is obligated to have a valid insurance policy which is initiated before the commencement of work and for the duration the vehicle is in our possession. This is a requirement as any loss, theft or damage to the vehicle must be claimed through the customer’s own insurance, the company accepts no liability in any such incident. 

10.Payment, road tests and delivery/collection

10.1) Once the job has been completed or the agreement has been terminated, the remaining 50% of fees and/or total balances must be cleared in full.

10.2) The customer gives full authorization for an insured employee to road test the vehicle.

10.3) Any additional electronic diagnostics whether on site or from an external source will be charged to the final bill.

10.4) Road tests can range from 5-25 miles, fuel for this service is chargeable to the customer’s final bill.

10.5) If the customer requires the vehicle or engine to be delivered this service may be provided at an extra cost which will be arranged for receipt within seven days.

10.6) If the customer is collecting the vehicle or engine we oblige to store either or both for a maximum of seven days. If no collection agreements have been proposed, the customer will be liable for any storage charges incurred after the seven days’ period

10.7) After a period of 30 days, the company may (at its discretion) sell or scrap the vehicle to cover costs incurred or any other balances owed to the company.

10.8) 50 % deposit should be paid once the customer’s engine out and invoice is finalized and remaining amount should be paid before car collection.

10) Payment Method

10.1. The payment methods we accept are only Bank Transfer and Cash.

11. Storage

11.1) Failure to comply with the delivery/collection agreement of the vehicle or engine and/or payment of any outstanding charges on the bill will result in a storage charge of £30.00 plus VAT per day when kept on site and £50.00 plus vat when the car must be sent to a secure impound. In addition, any correspondence sent to the customer will incur further fees of £45.00 plus VAT per item. Under the circumstances where no delivery/collection arrangements and payments have been arranged within ninety days of job completion or generation of the report analysis, the company is entitled to release or dispose of the vehicle under the Torts (Interference of Goods) Act 1977 without affecting any statutory rights towards law suits claiming any outstanding balances and fees incurred.

12. Delays

12.1) We always aim to complete work within the estimated time frame advised to the customer as this is beneficial for both parties concerned. There are however instances where delays can occur due to minimal availability of the parts required or when ordering specific parts from another country in order to complete the job. In any case the time scale can only be an approximation and the company will not accept any liability for losses arising due to the onset of delays though we will endeavour to inform the customer if any such situation should occur.

13.Liability

13.1) The company will not accept any liability in relation to any engines, components or vehicles and vehicle items at any point whilst in our possession. In the unlikely event that an incident should arise it is the customer’s duty of care to have a valid insurance policy to file a claim. The customer will be liable to clear any balances owed to the company detailed in the sections above.

14. Servicing

14.1) In order to retain 6 months warranty the customer is subject to servicing the vehicle with the company. An initial running in service is required between 500 miles or 2 months (whichever is first) from the date of the invoice. The second service is required at 3000 miles or 6 months (whichever is first) and every 3000 miles thereafter until the end of the mileage allocation or warranty period in order to check and maintain engine durability.

14.2) For the first 500 miles all the engine components need to wear in so we ask you do not exceed 50MPH. 

15. Warranty  

15.1) The engine or vehicle must be returned to us with the original invoices in any instance. If any internal components of the engine have been removed, replaced or rectified in any way by any person, other than our company, any warranty will subsequently become void.

15.2) The engine or vehicle must not have been subject to misuse i.e. overheating, neglect, modifications, repairs. 

15.3) We shall not be liable under this guarantee for any fault in the engine arising from the installation or use of any defective service part. overheating, neglect, modifications, electric issues, over fuelling of injectors or any fuelling issues, Turbo Failure, DPF remapping, Flood damage, accident damage. Parts provided by customer, repairs. 

15.4) Engines fitted with timing belts require the timing BELT/CHAIN to be replaced every 12,000 miles which are checked at every service.

15.5) In the event of any work required under the warranty, the engine must not exceed the mileage or time set for service intervals. The mileage and times will be physically checked before any work is conducted. If any mileage or time allocations mentioned in the servicing section are exceeded, the warranty will be refused.

15.6) Once the vehicle has left the premises (collected or delivered), the warranty does not cover recovery, delivery or any form of third party costs incurred at any point in time (including faults via workmanship and defective        parts),   this is solely the customer’s responsibility.

15.7) If the vehicle is sold the warranty is non-transferable and will become void.

15.8) If the vehicle seems to be overheating or you hear any unfamiliar sounds from the engine bay you must stop driving the car immediately. Once the vehicle has been inspected it is at our discretion to determine whether the vehicle has been misused.

15.9) If any fault occurs due to non-fitment of advisory items recommended on the engine breakdown report, the warranty will not cover any engine or ancillary component failure as a result.

15.10) In the event of any warranty work required, the period of warranty cover does not reset. Neither is the time taken to repair the vehicle added as an extension to the period of warranty cover.

15.11) Any warranty work must be booked in advance and is granted based upon availability, we cannot be held responsible for any delays or any third party costs as a result of delay.

15.12) Electric, injectors, turbo, gearbox, clutch, etc. Not included or covered under repair or warranty.

Disclaimer/Terms and Conditions:

Terms and conditions for engine repairs, replacements, and related services are in the attachment of this email. When an engine is removed, air conditioning may require re-gassing, and audio systems may need code resets. Customers are responsible for removing personal belongings, as the company isn’t liable for any losses. Initial quotes are based on provided fault information and may increase if additional issues arise, with customer approval required for extra costs (the head, block, and crankshaft replacement is not included in the rebuilding quotation and will incure extra cost on top of the rebuilding quotation). For engine replacements, the old engine is exchanged for a used, tested one with a 30-day warranty covering only the engine, not additional parts. Essential replacements and reconditioned parts may incur further charges, and customers must maintain recommended ancillary components for the warranty to remain valid. We require a 50% deposit for reconditioning services and charge storage fees if vehicles are not collected promptly. Customers are responsible for insuring their vehicles against theft or damage, as Delta Engines holds no liability. The six-month warranty includes strict servicing requirements, specific mileage limits, and maintenance responsibilities; it does not cover third-party costs, vehicle recovery, or parts like the gearbox and clutch. Payment is accepted only by bank transfer or cash, and final balances must be cleared before collection.